- Contact us by phone or through the contact form.
- Send your order details and a photo of the rod.
- We replace the rod.
Lifetime guarantee
Every Neptune ice rod carries a lifetime guarantee. If it breaks, we replace it.
How to get a replacement
What is covered
The guarantee covers every Neptune ice rod, and that includes the tip.
Placeholder: confirm with Neptune whether JP200 and JP500 reels are covered, who pays shipping on a replacement, and what is needed for a rod bought from a dealer.
Need a replacement?
Have your order details and a photo of the rod ready.
Jon Mathwig: 608-799-2365
Philip Mathwig: 608-518-0942
Built in Wisconsin
Every rod is manufactured and assembled in Wisconsin, with a Duraflex fiber composite blank and stainless steel line guides.